$19.00
Assertiveness and Self-Confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This 30 page self-study will provide you with many tips, techniques, and opportunities to practice your own skills.
Brenda Oliver has the ability to instill the importance of a great customer experience that is then delivered by people who are engaged in what they do and have pride in their jobs – while preparing plan that will work for both the employer and employee. Brenda is one of the most focused people I have had the pleasure of knowing and working with. Each challenge is an opportunity to create a solution that will work for her clients and their business.
Brenda Oliver accepted my offer to be the Personal Growth Facilitator of a two year formation program designed for Catholic adults who desire to grow both spiritually and personally. Brenda is facilitating this group of adults with passion and humour, leading them to greater self-awareness. The team, the participants, and I have all personally grown by Brenda’s presence and facilitation in this program. We are honored and privileged to have Brenda with us.
I have attended Oliver leadership’s training programs over the past 10 years and have always been left with a feeling of peace and strength, both from a personal and professional standpoint. Brenda Oliver provides direction and leadership in the courses while keeping things interesting and interspersed with humor, something not often found in business training programs and seminars. I would not hesitate to recommend any of the offered sessions to colleagues and friends.
Brenda Oliver is an obvious professional in this area.
Brenda Oliver worked with One Insurance Group for 5 ½ years and assisted in developing our strategic goals, as well as our Mission, Vision, and Values Statements as ONE established their operational direction. Ms. Oliver provided Leadership Coaching to the President & CEO and staff training in the areas of Emotional Intelligence, Time Management and Customer Service Experience.
All educators need this information before going into the classroom as instructional leaders.
When I was an executive with the Great-West Life Assurance Co.; we worked together for several years and I always respected her judgement, competence and professionalism. She always had a solid business plan for us to consider and her customer relations skills made the working relationship both productive and enjoyable. Not surprisingly, she is a sought after professional both inside and outside of her community.
Wonderful! I will begin today to empower myself and others. Thank you.
Very good insight on how emotional responses drive behaviour & performance.
Excellent time to take a step back and review what is and isn’t working in relationships and situations – what part is EI contributing? How can I improve?
