$19.00
This 89 page self –study introduces the concept of civility, its importance to a company, as well as its typical causes and effects, in addition to, the skills needed to effectively practice civil behavior, plus the different ways organizations can systematize civility in the workplace.
Brenda Oliver has the ability to instill the importance of a great customer experience that is then delivered by people who are engaged in what they do and have pride in their jobs – while preparing plan that will work for both the employer and employee. Brenda is one of the most focused people I have had the pleasure of knowing and working with. Each challenge is an opportunity to create a solution that will work for her clients and their business.
Brenda Oliver is an obvious professional in this area.
Brenda Oliver accepted my offer to be the Personal Growth Facilitator of a two year formation program designed for Catholic adults who desire to grow both spiritually and personally. Brenda is facilitating this group of adults with passion and humour, leading them to greater self-awareness. The team, the participants, and I have all personally grown by Brenda’s presence and facilitation in this program. We are honored and privileged to have Brenda with us.
I have attended Oliver leadership’s training programs over the past 10 years and have always been left with a feeling of peace and strength, both from a personal and professional standpoint. Brenda Oliver provides direction and leadership in the courses while keeping things interesting and interspersed with humor, something not often found in business training programs and seminars. I would not hesitate to recommend any of the offered sessions to colleagues and friends.
Wonderful! I will begin today to empower myself and others. Thank you.
Brenda Oliver worked with One Insurance Group for 5 ½ years and assisted in developing our strategic goals, as well as our Mission, Vision, and Values Statements as ONE established their operational direction. Ms. Oliver provided Leadership Coaching to the President & CEO and staff training in the areas of Emotional Intelligence, Time Management and Customer Service Experience.
Very informative seminar which just sparked a desire to learn more.
A great use of technical & practical applications. You get to understand completely why you do what you do.
I quickly discovered that her knowledge was vast and the information she was sharing with me was going to have a great impact on my abilities as a golf and business professional. Through her vast knowledge and skills she was able to target exactly what I needed to focus on and provide me the information and tools to improve. Over the past three years I have continued to utilize the knowledge I gained through our work together and would recommend Brenda to any individual that has the desire to be… Read more
Powerful-Great insight. It reinforces much of what we know.
